There has been increasing demand for the services of EGHS Urgent Care Service with emergency care and treatment provided for more than 4,000 patients who presented to the service in the past 12 months.
Our Urgent Care Service provides a quality service through regularly monitoring and reviewing its performance against key performance indicators, and quality improvement activities.
As part of these quality activities EGHS has purchased 2 new defibrillators, 2 new thermometers, an ECG machine, and a new ventilator which has greatly enhanced our emergency service provision to critically ill patients. Staff working in the department continue to participate in on-going professional development and keep their skills up-to-date in the use of new technology.
The completion of our new helicopter landing pad facilitates patients being transferred to larger hospitals in the event they require more specialised emergency surgery, specialist care, or intensive care treatment.
The EGHS Urgent Care Service continues to work closely with Rural Ambulance Victoria, Visiting Medical Officers, Grampians Psychiatric Services and other community health service providers to provide a quality emergency service for our community.
Information for patients attending the Emergency Care/Urgent Care Department
East Grampians Health Service provides facilities and nursing services at no charge to patients who require emergency treatment.
If emergency medical treatment is required in the Emergency Care – Urgent Care Department, a Doctor from the ARARAT MEDICAL CENTRE will attend. A FEE WILL BE CHARGED BY THE ARARAT MEDICAL CENTRE for medical services.
When you present to Urgent Care you may be seen by an Advanced Practice Nurse. An Advanced Practice Nurse is a Registered Nurse who has undertaken extra study and training. An Advanced Practice Nurse may be able to commence treatment for certain medical conditions and you will be advised to follow up with a doctor the next day or soon after. Nursing staff will contact a doctor at the time of your presentation to Urgent Care if this is considered to be necessary.
If emergency treatment is not required, patients will be referred to the Ararat Medical Centre between 8.00 am & 5.30 pm on week days.
Medical Practitioners from the Ararat Medical Centre conduct weekend clinics in the Emergency Care – Urgent Care Department of the Ararat Hospital for patients who require after hours consultation.
The Saturday Morning Clinic is held between 10.00 am and 12.00 Noon. (Appointments must be made by ringing 5352 2311 after 9.00 am).
The Saturday Afternoon Clinic commences at 4.30 pm. (No appointment is necessary)
Two Clinics are held on Sundays, 10.00 am and 4.30 pm. Appointments are not necessary.
On Public Holidays the Clinic is held at 10.00 am and 4.30 pm (as per Sundays). Appointments are not necessary.
For inquiries regarding fees, please contact the Ararat Medical Centre on 5352 2311