East Grampians Health Services

My 8 year old son went in for dental surgery and had a very positive experience. All the staff were polite, helpful and made him feel very comfortable as well as me being the parent. It was a great experience for both of us.

Staff from my first phone call to my discharge were absolutely wonderful.  It was my first time under anaesthetic and very anxious.  The staff were very professional at putting me at ease and making my first surgery a comforting experience.  Will be recommening your facility to anyone I speak to.  Keep up the fantastic work!

My procedure was managed and performed in a most satisfactory manner.  Staff were friendly and competent in the execution of their duties.  My stay was comfortable and stress free.  My compliments to all of the staff.

An absolute pleasure to come to your hospital, each staff member were most welcoming and had friendly smiles. I work in the medical field, your hospital is a credit to management and staff!

I would like to congratulate the staff of EGHS for their polite, confident and caring way they conducted themselves during my stay. Must be a good place to work going off the happy way your staff conducted themselves.

I wish to pass on my thanks to EGHS and their wonderful staff for the care I received during my recent day care procedure. Thorough procedures and practices were administered to me together with a cheerful attitude by all staff. The follow up phone call to check on my condition was also greatly appreciated.

A very positive experience. All staff greeted me in a positive manner and acknowledged my presence. I was given adequate time for each stage of admission. Staff listened to my questions, concerns and responded to each. Everything ran smoothly and in an efficient way. The facility was modern and clean and the catering was great. The follow up phone call after I had been discharged was a surprise but showed high duty of care by the Day Procedure Unit.