Private Patients – 5352 9484

Electing to use your Private Health Insurance supports the future of East Grampians Health Service.

The funds received allows East Grampians Health Service to purchase new and replacement equipment, maintain facilities and undertake more elective surgery, reducing waiting times across the region. It also allows us to continue to provide a broad range of high quality services to our patients and community members.

When you elect to use your Private Health Insurance at EGHS for medical admissions or surgical procedures, you will not incur any ‘out of pocket’ expenses related to your admission. From the time you are admitted until you are discharged, East Grampians Health Service will cover expenses including;

  • The excess amount applicable to your admission
  • Gap Payments
  • Co-Payments
  • Surgeon and anaesthetist in-theatre costs *
  • Medical expenses relating to your hospital stay

* Please note that a Surgeon’s booking fee is not considered part of your hospital admission and will be payable by you.

Additionally, our Private Patient Billing System allows us to automatically process all claims to Medicare and your Health Insurance company on your behalf, meaning you won’t receive any bills relating to your admission. Should you receive an unexpected out of pocket expense regarding your admission, simply forward it to:

Private Patient Liaison Officer

East Grampians Health Service

P.O. Box 155  Ararat, 3377

Our Private Patient Liaison Officer can be contacted on (03) 5352 9484 and is available to answer any billing queries you have, and can liaise with your health fund to confirm entitlements under your health insurance policy and assist with completing paperwork necessary for admission.

All Visiting Medical Officers who perform procedures at East Grampians Health Service are able to accept both private and public patients.

Please click the link below to download our Private Patient Brochure