A favorite quote of Patricia Hinchey Centre client Victor Barwick is ‘this is the place to be’.
The high quality of care and services offered by staff and volunteers at East Grampians Health Service’s Patricia Hinchey Centre and enjoyed by clients such as Mr Barwick has been rewarded through the recent accreditation by the Australian Council on Healthcare Standards.
The Certificate of Accreditation was presented to Patricia Hinchey Centre in recognition of compliance to the Department of Health and Human Services – Human Service Standards and a commitment to continuous improvement in the quality of care, service and safety.
Patricia Hinchey Centre manager Jacinta Harman said all 16 sub-standards were met through the accreditation process.
“The Department of Health and Human Services has a set of standards we must comply with, showing that we carry out the right care, services and safety for our clients, our staff and our volunteers,” Mrs Harman said.
“Our accreditation status highlights all the hard work has paid off by all the staff and volunteers.”
The centre is a warm and welcoming place for clients such as Mr Barwick to visit, and the services offered to him have allowed him to stay in his own home longer.
“It’s a wonderful place, I’ve been coming here for a few years now without missing a day, unless I was sick,” Mr Barwick said.
“I love everything, but the meals are absolutely wonderful – I haven’t had to cook a meal since I’ve been coming here.”
Director of community services at EGHS Debbie Schulz said accreditation is valid for three years.
“I congratulate Patricia Hinchey Centre on achieving accreditation,” she said.
“Jacinta and the team have done very well.”
Pictured above: Pictured with the Patricia Hinchey Centre Certificate of Accreditation, centre manager Jacinta Harman, Victor Barwick and director of community services Debbie Schulz