Ward Clerk – Acute Services

About the Role

The Ward Clerk will perform duties of a clerical nature to assist in the efficient functioning of Acute Services including liaising with patients, visitors and medical staff.  Duties involved in this position are general administrative tasks including but not exclusive to:

• Reception duties to internal and external customers
• Answer phone and direct calls as required
• Assist in the management of patient files and liaising with Health Information Services
• Verify personal information of patients
• Attend and minute meetings as required
• Send letters/information as directed
• Maintain office Policy and Procedure manuals ensuring new information is communicated to all staff in a timely manner
• Coordinate admissions and discharge paperwork
• Liaise with other departments and schedule appointments as required
• Collect and deliver mail to and from mail area

About You

• mature attitude, flexible approach, eye for detail, excellent IT skills, customer focus
• excellent communication and time management skills
• familiarity with medical terminology in an administration or clinical position is an advantage
• reliability and flexibility to work shifts in a 7 day a week roster is a key part of this role (including early (7:00 to 15:30) and late (11:30 to 20:00) shifts and one weekend per month – early shift.

Appointment is subject to immunisation clearance (Including COVID-19) and current and satisfactory Employment Checks (Police and Working With Children Checks)

For more information please contact Lisa Roche – Personal Assistant – Acute Services on (03) 5352-9320.

The Position Description can be viewed and downloaded by selecting ‘Position Description’ below.

To apply please select ‘Apply online’ and complete as requested.

Please ensure you address the selection criteria, attach an up to date resume including two business referees by Friday 30th May 2025.

East Grampians Health Service is an equal opportunity employer.