About Us

East Grampians Health Service is based in Ararat and Willaura (Regional Victoria) and takes its name from the magnificent mountain range that provides a backdrop to both townships.  We are committed to providing quality care and services that meet the needs of the community, whilst continuously striving for improvement and aiming to lead the way in provision of health related services:

Willaura Health Care and Parkland House Hostel are part of East Grampians Health Service and are located 37 kms south of Ararat. The Health Service consists of 8 acute and 2 aged care beds. Parkland House Hostel consists of 10 aged care beds. Willaura meets the stringent health standards and is fully accredited by the Australian Council of Healthcare Standards and Aged Care Quality and Safety Commission. Willaura is well supported by community health services.

What We Offer

• Regional Lifestyle – explore our region
• A variety of employee benefits
• Ongoing professional development and career opportunities

About The Role

The Ward Clerk will perform duties of a clerical nature to assist in the function of the Willaura Campus. The duties of this role include but are not exclusive to:

• Reception duties to both internal and external customers.
• Answering the phone and redirecting calls as required.
• Assis in the management of patient files and liaising with Health Information Services.
• Verify personal information of patients.
• Admission and discharge administrative requirements for patients.
• Liaise with other departments and schedule appointments and/or transport as required.

About You

• Excellent IT skills, customer focus, responsible attitude.
• Demonstrated communication and time management skills.
• Familiarity with medical terminology in an administrative or clinical positition is an advantage.
• Reliability and flexibility.

Appointment is subject to immunisation clearance and current and satisfactory Employment Checks (Police and Working With Children Checks and NDIS Worker Screening Check).

East Grampians Health Service is an equal opportunity employer.

For more information please contact Liz Atkinson, Nurse Unit Manager on 03 5354 1617.

Please ensure you address the selection criteria, attach an up to date resume including two business referees by close of business 13th May 2026.