East Grampians Health Service (EGHS) is the first hospital in the Grampians Region to receive accreditation under the new National Safety and Quality Health Service Standards.
In the full report provided by the Australian Council of Healthcare Standards it states that “The organisation has a team of skilled and motivated staff who are committed to improving the quality and safety of the care provided to patients and the safety of staff, visitors and volunteers. A culture of quality improvement is embedded in the organisation. At the time of survey it was clear that improving the safety and quality of patient care was one of the key drivers of the organisation”.
The accreditation report also states that “The hospital is clean, well maintained and patients appreciate the friendly attitude of the staff” and “there was pride in service delivery and a genuine caring approach evident to the survey team.”
EGHS Chief Executive Nick Bush was delighted with the results and said it was a credit to all staff involved and highlights their great commitment. “An enormous amount of work was put in by staff and visiting doctors to ensure that we continually improve patient care. The introduction of the new national standards has pushed us to do better and measure ourselves against more stringent benchmarks. We are proud to have passed with flying colours”.
The National Safety and Quality Health Service Standards are designed to improve the quality of healthcare across Australia and provide consistency for the level of care a consumer can expect from any Health Service. This is the first time that there has been a national safety and quality accreditation scheme for health service organisations.
EGHS has received accreditation against the National Safety and Quality Health Service Standards until 2016.