Skip To Main Content

Preparing for Your Appointment

Preparing for Your Appointment



  • Double-check the date, time, and location of your appointment. Some appointments you will receive a text message the day before as a reminder.
  • If you need to reschedule or cancel, please let us know as early as possible.
  • Health care card or Medicare card.
  • Any referral letters from your doctor (if applicable).
  • Your current medications – bring the packaging or a list with dosages
    (if applicable).
  • Previous test results or reports relevant to your condition (if applicable).
  • Write down your symptoms, concerns and any questions you want to ask.
  • Note any changes in your health since your last visit.
  • Include any family medical history that might be relevant.
  • Check the best route to the clinic, whether by car, bus or community transport.
  • Allow extra travel time for rural distances or weather conditions.
  • If you need assistance getting here, contact us ahead of time for help.
  • If you’d like, bring a family member, friend or carer to help you during your appointment.
  • Let us know if you require an interpreter or any special support.
  • Arriving 10 -15 minutes before your appointment helps with paperwork and settling in.
  • Please call us to reschedule.
  • You may be required to wear a mask.
  • Inform us if you have cold or flu like symptoms or have been exposed to COVID-19 before your visit.
Australian Aboriginal FlagTorres Strait Islander Flag

East Grampians Health Service acknowledges the Wotjobaluk, Jaadwa, Jadawadjali, Wergaia, Jupagalk and Eastern Maar peoples as the Traditional Custodians of these lands. We acknowledge that their holistic approach to health; harmony between body, mind, spirit and environment, has been practiced on these lands for thousands of years. We thank past and present Elders for this knowledge to help improve health and wellbeing for all Australians.

ARARAT

Girdlestone Street
Ararat 3377

P: 03 5352 9300
E: info@eghs.net.au
WILLAURA

Delacombe Way
Willaura 3379

P: 03 5354 1600
E: info@eghs.net.au
StaffIN AN EMERGENCY CALL 000