1. Confirm Your Appointment

• Double-check the date, time, and location of your appointment. Some appointments you will receive a text message the day before as a reminder.
• If you need to reschedule or cancel, please let us know as early as possible.

2. Bring Your Important Documents

• Health care card or Medicare card.
• Any referral letters from your doctor (if applicable).
• Your current medications – bring the packaging or a list with dosages
  (if applicable).
• Previous test results or reports relevant to your condition (if applicable).

3. Prepare Your Health Information

• Write down your symptoms, concerns and any questions you want to ask.
• Note any changes in your health since your last visit.
• Include any family medical history that might be relevant.

4. Plan Your Travel

• Check the best route to the clinic, whether by car, bus or community transport.
• Allow extra travel time for rural distances or weather conditions.
• If you need assistance getting here, contact us ahead of time for help.

5. Bring Your Important Documents

• If you’d like, bring a family member, friend or carer to help you during your appointment.
• Let us know if you require an interpreter or any special support.

6. Prepare Your Health Information

• Arriving 10 -15 minutes before your appointment helps with paperwork and settling in.

7. Prepare Your Health Information

• Please call us to reschedule.
• You may be required to wear a mask.
• Inform us if you have cold or flu like symptoms or have been exposed to COVID-19 before your visit.